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Microsoft is ‘revisiting’ OneCare communications

November 3rd, 2007 by Karen

Following the recent reports and concerns about Windows Live OneCare changing automatic update settings and rebooting some computers as a result the Microsoft OneCare team have posted a statement on the Microsoft Live.com Web Site - we have gone to great lengths to disclose that OneCare may automatically effect changes to user settings in order to help best protect the user. When you first install Windows Live OneCare, setup informs you that if you choose to proceed your computer settings will be changed to automatically.”

The statement continued - “We are evaluating user feedback and will be revisiting how we communicate the installation details of Windows Live OneCare as we are continually working to improve that experience…. OneCare was built with privacy in mind, and Microsoft takes that very seriously – every new feature or setting change is reviewed and approved by Microsoft’s privacy experts.

Brian Livingston of Windows Secrets commented “Many businesses and individuals have good reasons for wanting to investigate all patches and be present when any installed patches are rebooting PCs. In my opinion, the wording mentioned by the OneCare team is a long way from advising people that the Automatic Updates settings they carefully configured were going to be wiped out and reset to fully automatic.”

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